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Branding is the visible layer of whitelabel — the logo in the header, the favicon in the browser tab, the product name, the support address on emails, and the accent color on key actions. Get these right and the app simply looks like yours. It lives in the Brand identity section of the Whitelabel page.
Branding is part of whitelabel, an Enterprise feature, and applies once whitelabel is switched Active (see Whitelabel overview). On other plans, contact Support to enable it at an additional charge.

Where to find it

In the left sidebar, open Settings › Whitelabeling and find the Brand identity section. Brand identity section of the Carousify Whitelabeling page showing Brand Logo, Favicon, Brand Name, Support Email, and Accent Color fields

The fields

Every field is required for branding to render cleanly.
FieldWhat it sets
Brand LogoThe logo in app headers and emails. Square image, 256×256 px or larger.
FaviconThe icon in the browser tab. Square, 32×32 to 128×128 px.
Brand NameThe product name in the app header and emails.
Support EmailWhere clients and team members reach you for help. Also the reply-to on app emails.
Accent ColorThe accent on key actions.

Set it up

1

Upload your logo and favicon

Click EDIT on Brand Logo and pick a square image. Do the same for Favicon — a simplified mark reads better at tab size than a full logo with text.
2

Enter your brand name and support email

The name shows in the header and emails. Set the support email to your own inbox — it’s where clients and team members reach you for help.
3

Set your accent color

Click the color picker or type your brand’s hex code (e.g. #2563EB).
4

Click Save Changes

Save Changes is at the top and bottom of the page. Branding applies right after you save — there’s nothing to wait on.
Use a logo with a transparent or clean background so it sits well on both the light app header and email templates. A busy or photo-based logo tends to look off at small sizes — a simple mark travels better.

What your clients see

On the whitelabeled domain, the sign-in screen, app header, and emails all carry your identity. Here’s the sign-in screen with a brand logo, name, and accent color applied: Whitelabeled Carousify sign-in screen showing a custom brand logo, custom product name, and an accent-colored sign-in button Notice the accent shows up only where it matters — the primary button and the links — while everything else stays clean and neutral. To put this on your own URL, pair branding with a custom domain. To make the emails match too, set up SMTP.

What’s next

Custom domain

Serve the branded app from a domain you own.

SMTP

Send transactional emails from your own mail server.

Whitelabel overview

How branding fits with the rest of the whitelabel setup.

Manage clients

Run client workspaces inside your branded setup.